Frequently Asked Questions – Shipping
Shipping Options & Delivery Timeframes
We offer several shipping methods to meet your needs. Standard shipping typically takes 5-7 business days, while express shipping delivers within 2-3 business days. Processing time is 1-2 business days for all orders.
Shipping Costs
Standard shipping costs $7.95 within the continental US. Free standard shipping is available on orders over $100. Express shipping costs $19.95 and overnight shipping is available for $29.95.
International Shipping
We currently ship to over 50 countries worldwide. International shipping costs and delivery times vary by destination and are calculated at checkout on statelystitches.com.
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number. You can track your package directly on our website at statelystitches.com or using the carrier’s tracking system.
Shipping Address
Please ensure your shipping address is correct at checkout. We cannot modify shipping addresses once an order has been processed and shipped. For security reasons, we do not ship to PO boxes.
Multiple Item Orders
If your order contains multiple items, they may ship from different warehouse locations. You may receive separate shipments, each with their own tracking information.
Shipping Restrictions
Some items have shipping restrictions due to size, value, or composition. These restrictions will be clearly marked on product pages and during checkout.
Delivery Issues
If your package is lost or damaged during transit, please contact our customer service team through statelystitches.com within 30 days of shipment. We’ll work with the carrier to resolve the issue promptly.
Holiday Shipping
During peak holiday seasons, we recommend ordering early to ensure timely delivery. Extended processing times and carrier delays may occur. Check statelystitches.com for specific holiday shipping deadlines.
Signature Required
Orders over $500 require signature confirmation upon delivery for security purposes. You can also request signature confirmation for any order by contacting us before shipment.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
Military Addresses
We proudly ship to APO/FPO/DPO addresses. Standard shipping times may be extended for military addresses. Please allow 2-3 additional weeks for delivery.
Remote Areas
Delivery to remote areas may take longer than our standard shipping times. Additional surcharges may apply for deliveries to certain remote locations.
Customs & Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs or product prices.
For real-time shipping rates and delivery estimates to your specific location, please visit statelystitches.com and proceed through checkout. Our customer service team is always available to assist with shipping inquiries.